New England’s Heritage Properties, Inc is a real estate development and management company founded in Lowell, Massachusetts in 1978. The company, its affiliates, its principals, and its key staff manages 1100 apartments. We have also developed and built over 350 homes, and have renovated millions of dollars worth of commercial and multi-family buildings. Heritage Properties is committed to providing a great product and outstanding service to its customers and an excellent working environment for its staff. Check out some of the Fun Stuff we do at Heritage Properties.
The company was founded on the belief that there would always be demand for quality housing that is well managed and well maintained. The original two families still own the company and control management at all sites. Most of the properties in our portfolio have been managed by us for 18 to 25 years, including the first property on Lakeview Ave.
Today, we manage nearly 600 units in the Merrimack Valley and our affiliate; Port Property Management manages over 600 units in Portland, Maine, click here for more information about Port Property Management. We also manage some commercial property and are always seeking new acquisitions.
Mission Statement: To acquire, develop and manage income properties in the New England Region. All properties, at their potential, should be of good, sound condition and be located in moderately to highly desirable areas. The properties shall have a good economic return to the investors, and shall represent a good product for the resident or purchaser. The largest concentration of properties shall be residential apartment units.
Services for residents of Heritage Properties: Heritage Properties is a professional property management company. Our Lowell Office is located at 1201 Westford Street and is fully staffed with Property Management, Leasing, Administrative and Maintenance professionals. We also staff site offices at some of our apartment communities. Our office is open Monday through Saturday.
All our staff is well trained, and most of them continue their education with courses and seminars through various professional organizations. Our Property Managers are certified by the Institute of Real Estate Management (IREM) as Accredited Residential Managers ©. Our properties are well maintained, and many have been in our portfolio for over 20 years. We pride ourselves in providing excellent service and value to our residents. Our maintenance staff is on call 24/7 to deal with any emergencies that arise.
What to Expect: Prospective residents will find our properties to be some of the best in the Merrimack Valley. We pride ourselves on the curb appeal, functionality, and condition of our properties. We are committed to high standards and excellent service. We have full-time property managers, maintenance staff, and on-call staff and subcontractors to take care of emergencies 24 hours a day, seven days a week. Leasing staff is available Monday through Saturday from 10:00am to 6:00pm to show you our product.
Testimonials:
"We wanted to take the opportunity to thank you for everything during the year we spent at Prince Stevens Apartments. We want you to know we are completely satisfied. We would also like to personally thank Josephine for her kindness and concern, Mindy for her personable nature and her responsiveness to our contacts, Tim for his reassuring nature and friendly demeanor and Alice for always being on the ball - the apartment building always looked great and clean. We really miss our apartment, it was a great place to live and it was only getting better!"
"Alex and I loved our apartment. It was pretty, quite and offered a real sense of living in a neighborhood, not to mention its great walk-to-everything location. In addition, your staff were very helpful and friendly.
"We were very happy with the apartments and I will be more than happy to recommend you to other family and friends"
"For anyone relocating to Massachusetts, I would highly recommend Heritage Properties. We relocated from a very small town in North Carolina. They assessed our needs, gathered information, emailed us photos of apartments to consider, stayed within our price range and saved us a lot of long distance calls and precious time. We highly recommend Heritage Properties"
"Thank you to you and your staff for such a wonderful stay in your apartments. Because of the location and cleanliness of the property combined with the kindness and responsiveness of your staff we will recommend your properties to all of our friends and families. Thank you for making our stay in Lowell such a wonderful part of our lives."
"I just wanted to tell you how pleased I am with our apartment and how extremely impressed by the customer service I have received from Heritage Properties"
"I just wanted to take a few minutes to tell you how happy I am with our apartment, you have been great and I really appreciate your patience and support throughout the past couple of months."
"We are very pleased with the apartment and would most positively recommend it to anyone who wants to stay at a clean and wonderfully managed location in Lowell! Keep up the great work!!
"I am very impressed with your customer service or in this case it really is customer CARE. Your service personnel were very helpful, thank you"
